Two partners. No juniors, no handoffs.
Maya Hollis and Daniel Park met at a regional firm doing work they liked for a system they didn't: bill more hours, hand the real work to whoever was cheapest that quarter, see the client once a year at signing time. In 2017 they left and set up two desks in one room above the courthouse.
The model here is deliberately small. Every client works with the same partner year after year, which means the person doing your return already knows the answers to last year's questions. When you call, one of the two people whose names are on the door picks up.
"Nobody should learn about a tax problem from an envelope."
Most of the practice is small businesses inside twenty miles: contractors, restaurants, medical offices, a surprising number of florists. The rest is self-employed people who hit the point where a spreadsheet stopped being funny.
We say no to work we'd be mediocre at. Audits of public companies, international structures, anything requiring a conference room we don't own: we'll give you the name of someone good instead.